Bdtk11's Privacy Policy — your information is completely safe with us

Bdtk11 (https://bdtk11.biz) is a trusted online betting and gaming platform for users in Bangladesh. We believe that every user's personal data belongs to them, and protecting that data is our foremost responsibility.

This privacy policy is written in plain English to ensure every bdtk11 user can understand it clearly. Here we explain exactly what data we collect, why we collect it, how we keep it secure, and what rights you have.

By using any service on bdtk11, you agree to this Privacy Policy. This Policy applies alongside our Terms & Conditions. If you do not agree with any part of this Policy, we ask that you refrain from using our services.

Bdtk11 only collects information that is necessary to provide services, ensure security, and meet legal obligations. A detailed list is provided below:

Bdtk11 collects information through several methods. We explain each one in detail below:

Direct Collection

• Information you provide through the registration form.
• When updating your profile or submitting KYC documents.
• Information provided when contacting the support team.
• Information provided in payment or withdrawal forms.

Automatically Collected

• Through cookies and tracking pixels while you use the website or app.
• Automatic logs generated at login and logout.
• Device IP address and browser information.
• Logs of betting and gaming activity.

From Third Parties

In some cases, we receive transaction confirmation data from payment processors such as bKash and Nagad. This information is used solely to verify payments and is not stored in our system.

Bdtk11 uses your information for the following purposes only. We never use your data for anything outside this list:

• Account Management: For creating, verifying, and maintaining your account.
• Transaction Processing: For accurately managing deposits, withdrawals, and bonuses.
• Security Assurance: To detect fraud, money laundering, and duplicate accounts.
• Improving Service Quality: To analyse which features are most used and improve our services accordingly.
• Legal Obligation: To provide information as required by the relevant authorities.
• Contact: To send important updates, security alerts, and promotional offers.
• Responsible Gaming: To identify unusual betting patterns and provide assistance where needed.

Data sharing is one of bdtk11's strictest policies. We never sell your information and only share it with third parties in the limited circumstances outlined below:

Permitted Sharing

• Payment Partners: Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Upon request from government authorities in accordance with Bangladeshi legal requirements.
• Security Agencies: To assist relevant authorities in fraud investigations.
• Technology Partners: Contracted technology providers responsible for site hosting and security.

Never Shared

• With advertisers or marketing agencies.
• With any other gaming or betting platform.
• With any third party without your consent.
• To any organization for commercial gain.

Bdtk11 uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

Technical Security

• 256-bit SSL/TLS encryption across all data transmissions.
• AES-256 encryption — applied to all sensitive data at rest.
• Firewall and intrusion detection systems.
• Two-factor authentication (2FA) available on your account.
• Regular security patches and software updates.

Operational Security

• Only authorized personnel can access data on a need-to-know basis.
• All staff are bound by confidentiality agreements.
• Every instance of data access is logged.
• Regular security training and audits.

Cookies are small text files stored in your browser. bdtk11 uses the following types of cookies:

Cookie Types and Purpose

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which pages are viewed most — no personal data is involved.
• Performance Cookies: To improve site speed and stability.

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Every registered user at bdtk11 has the following rights over their personal data. To exercise any of these rights, contact us at support@bdtk11.biz:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request to update any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request to stop the use of your data for specific purposes.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Marketing Opt-Out: You may request to opt out of promotional communications.

Bdtk11 services are intended solely for individuals aged 18 and above. We do not collect or store personal data from anyone under 18 under any circumstances.

Age verification is carried out at the point of registration. The KYC process confirms age via national ID or birth registration certificate. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

Bdtk11 does not retain your data longer than necessary. Retention periods by data type are listed below:

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Bdtk11 reserves the right to update this Privacy Policy as needed. Updates may be made in response to legal changes, technology upgrades, or business developments.

For any significant changes, we will notify you via your registered email and mobile number, and a notice will be posted on the website. Minor updates will be published on the website only.

Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy. The "Last Updated" date at the top of this page will always reflect the latest revision.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated Privacy Team responds to every message:

• Email: support@bdtk11.biz
• Website: https://bdtk11.biz
• Response Time: Within 72 hours (on business days)